City of Newport Utilities

The City of Newport Public Works Department maintains the city's 1.1 square miles of streets, water, and sewer services for its citizens and visitors.

Pay Your Bill Online

Important Information:

Application for Water/Sewer Form

Application forms can be emailed to accounting@newport-wa.org or mailed to Newport City Hall at 200 S. Washington Ave., Newport, WA 99156

Note: Any usage over the allowed gallons is charged at the following rates plus tax:
Tier 1:
Base water rate per 1000 gallons + 50% for 30,000 gallons after allowed gallons
$4.07 [2.71 + 50% ($1.36)= $4.07]

Tier 2:
Base water rate per 1000 gallons + 150% for additional 30,000+ after allowed gallons
$6.78 [2.71 + 150% ($4.07)= $6.78]

Sewer Overage: $5.76 per thousand over for sewer excess plus tax

Newport Fee Schedule

To view all the City of Newport fees, click on the Fee Schedule - Resolution #120715.

Drop Box

There is a drop box in the main door of City Hall. This box is checked each day and payments are posted upon receipt. If a payment is put in the drop box the night of the 20th, it will be considered on time and no late charges will be assessed.

Shut Off Fees

Turn off fee for water turned off per owner's request - $10.00
Shut off fee for non-payment of water/sewer bill - $30.00

Door Notices: On May 4, 2015 the City Council adopted a new resolution concerning shut off notices. If a door notice is delivered to your physical address, a $20.00 fee will be assessed. If payment is not received and water is turned off for non-payment, the $30.00 turn off fee will also be assessed.

The City provides several payment options:

• Customers may pay by cash, check or by Visa/Mastercard debit or credit card.
• There is no fee to use a debit or credit card to make a payment.
• Also, there is an option to pay on-line by Visa/Mastercard debit or credit card and by e-check. To pay on-line click here and follow the directions to make a one time payment or register for additional options including paperless billing and automatic payments. Please call City Hall at 509 447-5611 if you need assistance with our on-line portal.
  

  Yearly Payment Discount

  If a customer pays for a year in advance, a 5% discount will be applied to their account. The yearly payment is based on the current monthly water/sewer rates multiplied by 12.

Late Fees

Water/Sewer bills are mailed out the last business day of each month.  The payment is due upon receipt and must be paid by the 20th of the month in which it is received to avoid late charges. The late fees are $5.00 for water and $5.00 for sewer.

Failure of the customer to receive a billing mailed by the City does not qualify for an adjustment of the late fee.

Criteria for Waiving Water/Sewer Late Fees

The City Council has determined that the following reasons will be considered in determining whether or not the customer is able to show good cause for nonpayment of their utility bill:

• Death in the family
• Hospitalization of customer or their immediate family
• Customer is bedridden or otherwise incapacitated to such an extent that they are unable to leave their home to prepare and mail the payment
• If there is a change in the City billing/payment system, late fee can be waived once during the transition period
• If a payment is postmarked or it is a check issued by the customer's bank through an on-line payment that is issued by the due date
• If the finance department makes an administrative error
  

The customer needs to provide a letter to the City Clerk (clerk@newport-wa.org) which shows good cause for nonpayment. Once this is completed, the City Clerk will respond in writing, notifying the customer if an adjustment of the late fees will be made.

If the City Clerk does not find good cause for the customer’s nonpayment, the customer will be informed in writing. If the customer does not pay the fee by the date specified on the late notice, the utility service to the customer's premise will be shut off.

The City Council is the only entity with the authority to waive late fees for any other reason than listed above.

All requests to waive late fees must be in writing.

Non-sufficient funds (NSF) Fee

Per Resolution #120715, the NSF fee on all returned checks or automatic payments is $35.00.

Leak Policy

Per City Ordinance, a customer may be granted a reduction in their water bill due to a broken pipe or plumbing fitting once within a 24 month period. All repairs must be completed within 10 days of discovery of the broken pipe or other plumbing fitting. Once the repairs are completed, the customer must request a reduction of the bill in writing to the City Clerk and must provide receipts showing that the leak has been repaired. The City staff will verify that the leak has been repaired before any adjustment can be granted.

If a reduction is granted, the customer will be responsible for paying the basic bill plus 25% of the water overage charge and 25% of the sewer overage charge.

Backflow Prevention Device Policy

The City of Newport adopted Ordinance No. 847 in March 1994. Please review Newport Municipal Code Chapter 13.10 to find the regulations on this policy.

For residential customers, if there is a sprinkler system on your property, you are required to have a backflow prevention device installed. This device must be tested each year when the water is turned on. All costs are incurred by the customer. Contact City Hall for a list of licensed backflow testers.

The standards are set by Washington State Department of Health. Compliance is required by Washington State Laws and Regulations.